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Ongoing System Support

Continuous architecture evolution and system maintenance to protect your modernization investment and ensure long-term system health and performance.

System Evolution & Maintenance

Modernization is not a one-time event. Systems require ongoing attention to maintain performance, security, and alignment with evolving business requirements. Our support agreements ensure your modernized systems continue delivering value and adapt to changing needs.

We provide structured maintenance programs that combine proactive monitoring, strategic guidance, and technical expertise to keep your systems running optimally while planning for future evolution.

Support Tiers

Essential Support

Starting at $2,500/month

Core system maintenance and monitoring

  • Monthly health checks and monitoring
  • Security patch management
  • Performance monitoring and alerts
  • Quarterly architecture reviews
  • Business hours emergency support
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Professional Support

Starting at $5,000/month

Comprehensive system optimization and support

  • Everything in Essential Support
  • Proactive optimization recommendations
  • Monthly technical debt assessment
  • 24/7 emergency support
  • Capacity planning and scaling guidance
  • Technology stack updates

Enterprise Support

Starting at $10,000/month

Strategic partnership with dedicated technical advisor

  • Everything in Professional Support
  • Dedicated technical advisor
  • Strategic technology planning
  • Team mentoring and code reviews
  • Architecture evolution planning
  • Priority feature development

Service Categories

Technical Maintenance

  • • Security monitoring and patch management
  • • Performance optimization and tuning
  • • Database maintenance and optimization
  • • Cloud cost optimization
  • • Backup and disaster recovery testing
  • • Infrastructure monitoring and alerting

Strategic Services

  • • Technology roadmap planning
  • • Architecture evolution guidance
  • • Team training and knowledge transfer
  • • Code quality audits and reviews
  • • Compliance monitoring and reporting
  • • Capacity planning and scaling strategy

Why Ongoing Support Matters

Protect Your Investment

Maintain the value of your modernization investment through proactive maintenance and optimization.

Reduce Risk

Proactive monitoring and maintenance prevent issues before they impact your business operations.

Continuous Evolution

Keep your systems current with evolving technology and business requirements.

Long-term Partnership Example

3-Year Support Partnership

Enterprise SaaS platform with 50,000+ users requiring continuous optimization and feature development support.

Services Provided

  • • Monthly performance optimization
  • • Quarterly security assessments
  • • Cloud cost optimization (saved 30% annually)
  • • Team mentoring and code reviews
  • • Architecture evolution planning

Results

  • • 99.9% uptime maintained over 3 years
  • • Zero security incidents
  • • 40% improvement in system performance
  • • Successful scaling from 10K to 50K users
  • • Team grew from 5 to 15 developers
  • • Smooth migration to microservices architecture

Discuss Your Support Requirements

Schedule a consultation to review your system maintenance needs and determine the appropriate support tier.

Schedule Consultation